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Showing posts from February, 2019

The things you don't see everyday

I'm not sure any of you will have (or have ever heard) a story such as the one I'm about to share but I feel I should share it because in the world of customer service, many people do a very good job and even go the extra mile for their customers but it's those who don't that get the negative media attention. Those who do good don't get the thanks they deserve. I'm here to change that today. Here's my story: I was at Trader Joe's looking at the cards. I'm not sure about the Trader Joe's locations you guys shop at but at mine, there are two doors you go through. The first gets you indoors and the 2nd gets you into the store. It's at that 2nd door where the cards are located. The device the cards are on is supposed to rotate but this time it wouldn't for some reason (and I wasn't the only one who tried) so what I did was I got between the back of the device and the wall behind it to look at the cards in the back. All of a sudden, the a